Volunteer satisfaction survey results

Your voice has been heard! Thank you to the record 134 of you who responded to our annual volunteer survey. The results were overwhelmingly positive, with 97% of respondents finding the experience to be meaningful and overall volunteer satisfaction at over 80%. At PFS, we strongly believe in the business potential of Africa, and our volunteers agree! 50% of respondents see business potential for their company in Africa. There was also positive appreciation for PFS corporate partner support, with volunteers answering an average of 4 out of 5 in response to “It is important to me to work for a company that provides volunteer experiences like PFS.” The survey also yielded opportunities for improvement. Constructive feedback pointed out the need to continually strengthen communications, share more about project outcomes, and improve role clarity. We will not rest in our efforts to exceed your expectations and strengthen the PFS volunteer experience in the coming year!